The user base of nFlow digital dictation has grown rapidly over the last few years so to better understand what we are doing right we went and asked our customers why they had chosen to buy their digital dictation system from nFlow. We distilled the responses down in to the following key points.
When compared with other systems it is often found that the others are either simple to use but lack the functionality or they have more functionality but are clunky to use. The design of nFlow digital dictation demonstrates exactly the right balance of ease of use without limiting the potential of the product as users become more comfortable with it.
nFlow's references are numerous and of a high quality. From large firms to small firms many customers are happy to give a glowing reference.
Customers do not see big costs for spurious consultancy days, such as project management and working practices assesment. All this is done quietly and professionally as part of nFlow's award winning customer service.
Right from the start the belief in customer focus has made nFlow a highly responsive company who can, via many references, show it cares deeply about meeting and exceeding the requirements of our customers, now and in the future. The most prominent example of this is our instigation of user groups years before other suppliers.
This is the single most important thing to us. All digital dication systems do basically the same thing so we make nFlow digital dictation different by offering a better class of service than other suppliers. This is why we have won more accolades for customer focus than any other supplier.
We feel that hacking prices once we are in a competitive situation, or saying don't make price a problem, sends out completely the wrong message to customers. It's like the moment on the sun lounger when you find that the couple next to you paid a fraction of what you did for the same holiday. At nFlow a straightforward honest approach is central to the ethics of our sales team. That's why we always aim to give a competitive and cost effective price from day one.
If you would like to see why many other firms chose nFlow contact us and one of our sales team will be pleased to arrange a visit to explain in more detail exactly why we believe nFlow digital dictation is easy to buy
Dootsons Citrix Case Study