Leading West Midlands practice Sydney Mitchell is rolling out nFlow's advanced digital dictation software to 75 users in its Shirley, Sheldon and Birmingham city offices. The firm, who say they chose nFlow because it is comparably easy to buy, were able to completely eliminate a large transcription backlog within just 3 weeks of installing the software.
Commenting on the project, practice manager Sarah Archer, stated 'We chose nFlow because it had the best balance of functionality and simplicity. They were able to show us a simple to use system that was proven in lots of law firms and delivered by a team who could clearly demonstrate they knew exactly what they were doing. More importantly nFlow did not try to wrap the solution up in expensive consultancy. In fact they were the only company to make an effort to give us a comprehensive and competitive price from day one. I can only say it has all been very straightforward and easy.'
Rowan Alys, Sydney Mitchell IT Manager, added 'I particularly liked nFlow because they were the one supplier who showed willing to integrate DD with our other systems. The technology is innovative, straightforward and robust, with friendly and attentive support from the nFlow staff. My team really enjoy seeing how much all our nFlow users love the product - fee-earners and secretaries alike.'
The software has also been extremely well received by the users. Legal secretary Barbara Alpers, who works in Sydney Mitchell's Birmingham city office added, 'It's brilliant! I don't run out of work anymore and then get a large block of work in one go. My fee earner finishes dictating a letter and it's there ready for me without my needing to prompt him.' Her Sheldon colleagues - legal secretaries Hayley Burrill and Sarah Golding - agreed with Barbara: 'It's so much quicker than tapes - we can find our urgents straight away, as well as anything else that needs immediate attention.' Hayley also added 'Digital dictation makes it much easier to manage our workload. We can work right up to the last minute every day, because we can pick jobs that fit exactly the remaining time available, whereas we might not want to start a whole tape late in the afternoon, in case we couldn't finish it.'
In a crowded market where buyers are beginning to find it difficult to differentiate between alternative solutions, nFlow is continuing to gain ground as one of the top 3 suppliers by making it easy to buy digital dictation software.
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About Sydney Mitchell
Sydney Mitchell has been providing legal solutions for over 200 years. Their three offices in Birmingham, Sheldon and Shirley (Solihull) contain a number of specialist departments headed by a partner, each team bringing its own expertise and experience in handling clients legal problems. The structure of the practice is designed to enable close contact between the partners and their clients providing individual advice tailored to the clients' legal needs.
About nFlow
nFlow is one of the fastest growing top suppliers of advanced digital dictation software for law firms in the UK, with a strong reputation for being easy to buy. Their software delivers the best balance of simplicity and functionality in a product with a well proven and resilient reputation across many UK law firms. Its is purposely not wrapped up in expensive consultancy costs and is delivered by an innovative UK based digital dictation supplier with a pedigree of performance and service excellence, all in a competitively priced package guaranteed from day one.
